Effective Date: 05-06-2025

At Dubai Tour Expert (https://dubaitourexperts.com), your privacy is not just a policy—it’s a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our visa services through our website. By using our site, you consent to the practices described below.

1. What We Collect

When you apply for a Dubai visa through our platform, we collect the following information:

a. Personal Data

  • Full name
  • Passport details (number, issue/expiry date, nationality)
  • Date of birth
  • Travel dates and itinerary
  • Contact info (email, phone)

b. Uploaded Documents

  • Turkish passport scan (valid for at least 6 months)
  • Passport-sized photograph
  • Flight details
  • Other documents for work/business visas (if applicable)

c. Payment Details

Your payments are processed through secure third-party gateways. We never store your card information.

d. Device & Usage Info

  • IP address
  • Browser/device type
  • Pages visited
  • Cookies (more in Section 7)

2. How We Use Your Data

We only use your information to:
  • Process and submit your Dubai visa application
  • Communicate application status
  • Provide customer support in Turkish or English
  • Improve our website functionality and user experience
  • Comply with legal requirements

3. Sharing Your Info

We do not sell or trade your personal data. Your information may be shared with:
  • UAE immigration authorities (to process your visa)
  • Our internal visa processing and Turkish support team
  • Secure payment gateway partners
All partners and staff follow strict confidentiality and data security policies.

4. Data Retention

We retain personal data only as long as needed to:
  • Complete your visa application
  • Meet legal/regulatory requirements
  • Handle disputes or customer support
Want your data deleted? Contact us anytime (see Section 10).

5. International Transfers

As a visa service for Dubai, your information may be transferred outside Turkey (e.g., to the UAE immigration). All transfers are secure and compliant with data protection laws.

6. Security Measures

We take strong precautions to keep your data safe:
  • SSL encryption on the entire website
  • Secure document upload system
  • Regular site monitoring
  • Limited internal access based on role
While we aim for maximum protection, no system is 100% hack-proof—always stay cyber-aware.

7. Your Rights

As a user, you have the right to:
  • Access your data
  • Request changes or deletion
  • Withdraw your consent
  • Ask how your data is used
  • File a complaint with a data authority if needed

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.” Please check back regularly to stay informed.

10. Contact Us

Got questions or concerns? Reach out to us directly: